Identity
One verified email account with password login, secure sessions, recovery, and optional passkeys that customers enroll and revoke on their own devices.
Trust begins with
clear responsibilities.
We design the platform so identity, billing, and each product have a defined boundary. That makes promises easier to understand—and easier to keep.
Solstera account
Product data
Each product owns its own data model, permissions, integrations, audit needs, limitations, and product-specific legal disclosures.
Billing
Zoho is the financial source of truth. Solstera keeps customer, subscription, and entitlement references—not raw card or bank details.
Access
A product entitlement grants only that product. Public distribution can be off while selected accounts retain controlled access.
Platform principles
- Least necessary dataCollect and retain what the workflow actually needs.
- Human-visible boundariesExplain capabilities and limitations where decisions are made.
- Individual-first signupKeep organizations and role management out of the default path.
- Product-aware accessNever treat a Solstera account as permission to use everything.
- Versioned legal acceptanceGeneral and product-specific terms can evolve independently.
Read the current policies.
General policies live on the company site. Product-specific limitations also appear on every public product page.